RingCentral Partners with BDC Services
3rd September 2019
Lifecycle support servicer and critical IT infrastructure reseller BDC Services has engaged in a partnership with RingCentral, provider of cloud-based communications and collaboration solutions for businesses.
RingCentral’s range includes cloud phone, video conferencing, team messaging, online fax, video conferencing, cloud telepresence, audio conferencing, webinars, team collaboration software and international cloud communications solution. The company also has a unique connect platform which offers a family cloud of APIs and SDKs that provide developers direct access to voice, fax developer tools, account configuration, and communications data, enabling them to innovate in novel ways and add value to existing products.
BDC Services supports the provision of RingCentral products through lifecycle services including evaluation, scoping and design; purchasing and pre-sales support, pre-deployment and site preparation; specialised delivery and on-site services; as well as post-delivery support and servicing.
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Brendan Dunne, Managing Director
Phone: +61 466 607 907
RingCentral are providers of flexible, cost-effective cloud communications and collaboration solutions to ensure business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact centre, and more, they build solutions for every business, no matter how big or small.
RingCentral’s cloud-based technology was built from the ground up to deliver carrier-grade reliability for business communications. They relentlessly focus on delivering quality of service with smart call routing and 24/7/365 monitoring of quality metrics across all modes of communications.
Their redundant network and infrastructure are protected with multiple layers of physical and logical security, and data centres are audited regularly to ensure compliance with SSAE 16, PCI-DSS level 3, and ISO 27001 standards.
Throughout the communications platform RingCentral has architected, they provide end-to-end quality, deploying state-of-the-art technology like Opus and HD audio and video.
About BDC Services
BDC Services provides consultation, installation and maintenance for business critical IT environments, partnering with leading vendors of Business Continuity Solutions, Critical Infrastructure Monitoring, Cloud Services, IT Infrastructure, Connectivity, Power & Cooling.
BDC Services specialises in the physical layer of IT operations with the technical knowledge to do things the right way to remove or reduce risk. BDC Services works with clients and partners to make sure this critical supporting layer is correctly installed, configured and maintained to ensure availability.
Clients and partners benefit from BDC Services’:
• Down-to-earth & practical approach
• Ability to blend technical knowledge and business savvy
• Willingness to go above and beyond to really understand and deliver what the client needs
• Reliable, pro-active and local support team
• Streamlined and simple processes that bring great value for money
• Focus on working for customers to maximise value from tight budgets
• Drive to do the right thing by the client – genuine care for clients’ businesses
BDC Services creates reliable and practical solutions to complex issues.